Kindred Ink privacy

Your scans, transcriptions, family names, notes and archive remain on your computer. They are not uploaded to our licensing server or to Stripe.

Purchasing and licensing

Stripe processes your payment. Rivets Software LLC receives your purchase reference, name, email address and payment status to issue and support your license. We do not receive your full card number.

When you activate or release a computer seat, Kindred Ink sends your license key, a SHA-256 hash of a stable computer identifier, and the computer name to rivetssoftware.com. It does not send the raw hardware identifier or archive contents. Our server retains license and activation records to manage the two-computer limit, support purchases and prevent abuse.

After successful activation, license verification works locally and does not periodically contact us. If activation is temporarily unavailable, the app may retry during the 14-day grace period. Optional app updates and the handwriting model download use the internet separately.

Website and support

The web host and Cloudflare process normal connection information, such as IP addresses and request times, to deliver and secure the website. The administrator area uses a login cookie. If you contact support, we receive the information you choose to send. Do not send private family scans unless you intend to share them.

Emailing yourself the download link

If you use "Email me the link" on the Kindred Ink page, we use your email address to send that one message and keep it with the request time to prevent abuse. We only email you again about new versions if you ticked that box, and you can ask us to stop or to delete your address at any time.

Contact

For privacy or licensing questions, email [email protected]. We retain transaction records as needed for accounting, support and applicable legal obligations; contact us about access or deletion requests.