Kindred Ink license terms and refunds

These product-specific terms apply to Kindred Ink purchases directly from Rivets Software LLC. Stripe processes these payments.

Your license

A one-time purchase covers two computers for the purchased major version. The launch price is $49.99 USD; the regular price will be $99.99 after launch. No sale end date has been announced. There is no subscription. All 1.x updates are included with a version 1 license. A future major-version upgrade is optional and costs $29.95 for eligible existing owners. Your existing purchased version continues to work without buying an upgrade.

Windows is available now. A future Mac version will count toward the same two-computer limit when supported. Keep your license private; do not distribute or resell the key. You can release a computer seat from the app when moving to another computer.

Trial and your archive

The free trial lasts 72 hours, with no card or account required. When it ends, viewing, search, GEDCOM export, PDF export and backup remain available. Importing, recognition, editing, tagging and restore require a valid trial or license. Your data is not deleted or hidden when the trial ends.

Activation and offline use

Initial activation requires an internet connection. A valid key can receive a 14-day grace period when the activation server is unavailable. After activation, the app verifies a signed token on your computer and works fully offline. A refunded or revoked key cannot activate additional computers. You must stop using a refunded license, even though a previously activated offline computer may continue to run.

30-day refund policy

You may request a full refund within 30 days of purchase for any reason, consistent with Rivets Software's published direct-purchase policy. Email [email protected] with your purchase email and reference. Refunds for Kindred Ink Stripe purchases are processed by Rivets Software through Stripe to the original payment method. A refunded license is revoked. This policy does not limit any rights under applicable consumer law.

Your files and accuracy

You retain ownership of your archive. Keep independent backups of original scans and your catalog. Automated transcription can contain errors; check important names, dates and statements against the originals. To the extent permitted by law, the software is provided without a guarantee of perfect recognition or uninterrupted operation, and Rivets Software LLC is not liable for data loss or indirect loss. Nothing in these terms excludes rights or liability that cannot legally be excluded.

Support

Contact [email protected] for activation, seat transfers, purchases or technical problems. Rivets Software LLC, Malvern, Arkansas.